🔰 Catch and stop negative reviews before they go public

Catch and resolve negative feedback from unhappy customers before it hits the public eye!

⭐️ Increase the rate of positive reviews

✋ Reduce the rate of negative reviews: catch them before they are published

📞 Contact customers to "fix" the negative reviews

⚡️ Build up a more solid social reputation

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The problem we solve

Catch negative reviews in nearly real-time and improve customer experiences — protect your reputation before it's at risk

As a business owner, I occasionally find that customers leave very negative reviews for issues that could have been easily resolved.

For example, a product might have a minor defect, but rather than contacting us for a free, hassle-free replacement, they go directly to Google Reviews to post negative feedback.

That's why I created Reputation Radar—to increase my chances of catching these issues before they're posted.

It helps me connect with unhappy customers early and quickly resolve their concerns, protecting both their satisfaction and our reputation

How it works

Send the link to customers

For e-commerce, just send the link we provide. For physical businesses (like shops) we provide the QR code to use the service

Choose satisfaction level

Your customer chooses the satisfaction level, ranging from"exceptional" to "very bad"

If customer is happy...

Great! The customer will be redirected to your business's Google Review page to leave a positive feedback.

If customer is NOT happy...

The review is posted in a 'private space' (visible only to you), and you will receive a prompt notification. You have the time to call the user and fix the issue with him privately.

How to activate the service

Fill out the form

Receive the link

We will give you the link for your business. Please send it to your customers. If needed, request a QR code to use.

The service is active!

Hopfully, start to collect good reviews, the service is live!

Please, notice that:

this service isn't infallible: customers can still choose to leave a negative feedback on Google/Trip Advisor if they wish, and we can't prevent them from doing so.

But, from our experience, this service can lower negative reviews rate and make customers more happy!

Pricing

Enjoy the first month for free

You can enjoy our service for free for the first month

First month for free

12€/month

  • Unlimited reviews
  • Intercept the negative reviews
  • Increase your score on Google Review
  • Private space for negative reviews
  • Fast and prompt alerting system